Due to increased order volume and COVID-19, there may be a delay in processing and/or shipping your order. Thank you for your patience as we all navigate through this difficult time.

Orders are processed and delivered Monday through Friday, excluding holidays.

Please note that orders from outside of the EU may be subject to customs fees at the border and these will vary depending on your country. Day One Paper Co. is not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the purchaser.

EU Shipping

Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Reunion, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, Aland Islands, Bouvet Island, Holy See (Vatican City State), San Marino.

Orders are dispatched in 1-3 working days* and sent via national postal service which is estimated to take 3-15 working days.

*If your order includes an item marked as "Preorder", the remain of your order will be held until the preorder item is ready to ship.

Please note that all shipping times are estimates provided by national postal service and are not guaranteed. International orders may be subject to delays as a result of postal systems in their country.

International Shipping

Canada, Mexico, United Kingdom, United States, China, Japan, Singapore, South Korea, Taiwan.

Dispatched in 1-3 working days* and sent via national postal service which is estimated to take 15-30 working days.

*If your order includes an item marked "Preorder", the remain of your order will be held until the preorder item is ready to ship.

Please note that all shipping times are estimates provided by national postal service and are not guaranteed. International orders may be subject to delays as a result of postal systems in their country.

Contact Us

If you have any questions regarding the status of your order, please contact us at support@dayonepaper.com We'll respond back shortly!